Licensing and Legal Information
This page sets out the licensing framework, regulatory obligations, and legal commitments that govern the operation of Razed Casino for players accessing the platform from New Zealand. Razed Casino is committed to operating in full compliance with applicable international gaming legislation and to maintaining the highest standards of transparency, player protection, and corporate accountability.
1. Operator Details
Razed Casino is operated by Dama N.V., a company incorporated and registered under the laws of Curaçao, with its registered office at Abraham de Veerstraat 9, Willemstad, Curaçao. The company holds registration number 152125.
All gaming services provided through the Razed Casino platform are operated on behalf of Dama N.V. under the terms and conditions set out by its licensing authority. Dama N.V. acts as the legal entity responsible for the lawful conduct of all gambling activities offered via the website.
2. Gaming Licence
2.1 Licence Details
Razed Casino operates under a gaming licence issued by the Curaçao Gaming Control Board (GCB), which is the regulatory authority established under the National Ordinance on Offshore Games of Hazard (Landsverordening buitengaatse hazardspelen) of Curaçao. The licence authorises Dama N.V. to offer online casino gaming services, including but not limited to slots, table games, live dealer games, and other games of chance.
- Licence Number: 8048/JAZ
- Licence Type: Online Casino Master Licence (Sub-licence)
- Issuing Authority: Curaçao Gaming Control Board (GCB)
- Jurisdiction of Regulation: Curaçao, Kingdom of the Netherlands
2.2 Regulatory Oversight
The Curaçao Gaming Control Board is responsible for supervising the conduct of licensees, ensuring ongoing compliance with applicable gaming regulations, and investigating complaints or concerns raised by players. The GCB has the authority to suspend, revoke, or impose conditions upon any licence it issues in the event of non-compliance.
Players may contact the GCB directly in the event of an unresolved dispute or regulatory concern via the official GCB website at www.gaming-curacao.com.
3. Territory and Eligibility
3.1 Service Territory
Razed Casino accepts registrations from players located in New Zealand, subject to the restrictions outlined below. The platform does not hold a licence issued by the New Zealand Department of Internal Affairs or any other New Zealand governmental body. Online casino gaming services are provided to New Zealand residents pursuant to the offshore licensing framework under which Dama N.V. operates.
Players are solely responsible for ensuring that their use of the platform complies with all laws applicable in their jurisdiction of residence. Razed Casino reserves the right to restrict access from any territory in which the provision of online gaming services is prohibited by applicable law.
3.2 Age Restriction
Access to and participation in any gaming activity on the Razed Casino platform is strictly restricted to individuals who are 18 years of age or older. Razed Casino does not permit minors to register, deposit funds, or participate in any gambling activity. By completing the registration process, users confirm that they meet the minimum age requirement.
Razed Casino employs age verification procedures as part of its Know Your Customer (KYC) process to ensure compliance with this requirement. Any account found to belong to a minor will be immediately suspended, all winnings will be forfeited, and any deposits will be returned to the payment method used, where legally and technically permissible.
4. Anti-Money Laundering and Know Your Customer Policy
4.1 AML Compliance
Razed Casino maintains a comprehensive Anti-Money Laundering (AML) programme in accordance with international standards, including the Financial Action Task Force (FATF) recommendations and applicable Curaçao regulatory requirements. The purpose of this programme is to detect, prevent, and report any activity that may constitute money laundering, terrorist financing, or other financial crime.
Key components of the AML programme include:
- Ongoing transaction monitoring to detect unusual or suspicious patterns of behaviour
- Screening of players against international sanctions lists, politically exposed persons (PEP) databases, and adverse media sources
- Mandatory reporting of suspicious transactions to the relevant competent authorities
- Regular internal audits and staff training to ensure ongoing compliance
- Maintenance of accurate and complete records of all transactions and customer due diligence documentation for the legally required retention period
4.2 KYC Verification Procedures
All players are required to complete identity verification before withdrawals are processed and, in certain circumstances, prior to continued gameplay. The KYC process may require the submission of one or more of the following documents:
- Government-issued photographic identification (such as a passport or driver’s licence)
- Proof of residential address issued within the preceding three months (such as a utility bill or official bank statement)
- Proof of payment method ownership (such as a photograph of the card used for deposits, with certain digits obscured)
- Source of funds or source of wealth documentation, where required by internal risk assessment procedures
Failure to provide satisfactory documentation within the required timeframe may result in the suspension of the account and the withholding of pending withdrawals pending completion of the verification process. Razed Casino reserves the right to request additional documentation at any time where it considers this necessary for compliance purposes.
5. Data Protection
Razed Casino takes the privacy and security of player data seriously and has implemented technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.
Key data protection measures include:
- Encryption of all data transmitted between users and the platform using Secure Socket Layer (SSL) technology with a minimum 128-bit encryption standard
- Secure storage of personal and financial data on protected servers with restricted access controls
- Data minimisation practices, ensuring that only information necessary for the lawful purposes of the operator is collected and retained
- A defined data retention policy, after which personal data is securely deleted or anonymised in accordance with applicable legal requirements
- Contractual obligations imposed on all third-party service providers who process player data on behalf of the operator, ensuring equivalent standards of data protection
Players have the right to request access to their personal data, to request rectification of inaccurate information, and to request erasure of data subject to applicable legal obligations. Such requests may be submitted to the operator’s data protection contact via the support channels listed on the platform.
The full details of how Razed Casino collects, processes, and retains personal data are set out in the Privacy Policy, which forms part of the platform’s legal documentation.
6. Responsible Gambling
Razed Casino is committed to promoting responsible gambling and to minimising the potential for harm associated with gambling activity. The platform provides a range of player-controlled tools and support mechanisms to assist those who wish to manage their gambling behaviour.
6.1 Player Protection Tools
The following tools are available to all registered players through their account settings:
- Deposit Limits: Players may set daily, weekly, or monthly limits on the amount of funds they can deposit into their account.
- Session Time Limits: Players may set limits on the duration of individual gaming sessions.
- Loss Limits: Players may set limits on the total amount they are prepared to lose within a defined period.
- Wager Limits: Players may set limits on the maximum stake permitted per bet or per gaming session.
- Cooling-Off Periods: Players may request a temporary suspension of their account for a defined period ranging from 24 hours to several weeks.
- Self-Exclusion: Players who require a more extended break from gambling may request self-exclusion for a defined period or on a permanent basis. During the self-exclusion period, the player’s account will be deactivated and no marketing communications will be sent.
6.2 Problem Gambling Support
Players who are concerned about their gambling behaviour, or the behaviour of someone they know, are encouraged to seek assistance from qualified support organisations. The following resources are available to New Zealand residents:
- Problem Gambling Foundation of New Zealand: www.pgf.nz
- Gambling Helpline (New Zealand): 0800 654 655 (available 24 hours a day, 7 days a week)
- Gamblers Anonymous New Zealand: www.gaNewZealand.org.nz
Razed Casino staff are trained to identify indicators of problem gambling and to refer players to appropriate support services where necessary.
7. Dispute Resolution
7.1 Internal Complaints Procedure
In the event that a player has a complaint or dispute relating to the services provided by Razed Casino, the player is encouraged to contact the customer support team in the first instance. All complaints will be acknowledged within a reasonable timeframe and investigated in good faith.
Complaints may be submitted via:
- The live chat function available on the platform
- Email addressed to the support team, the address for which is available on the Contact page of the platform
The operator will endeavour to provide a final response to any complaint within 14 calendar days of receipt. Where a matter is complex or requires further investigation, the player will be informed of the expected timeframe for resolution.
7.2 External Dispute Resolution
If a player considers that their complaint has not been resolved satisfactorily through the internal complaints process, the matter may be referred to an external dispute resolution body. Razed Casino supports the use of independent third-party dispute resolution mechanisms as an alternative to litigation.
Players may also escalate complaints directly to the Curaçao Gaming Control Board where they believe the operator has acted in breach of its regulatory obligations. The GCB may be contacted through the official channels available at www.gaming-curacao.com.
7.3 Governing Law
The legal relationship between Razed Casino and its players is governed by the Terms and Conditions published on the platform. To the extent not otherwise specified, any disputes that cannot be resolved through the internal or external dispute resolution procedures described above shall be subject to the laws of Curaçao.
8. Legal Documentation
Players are encouraged to review all relevant legal documentation before registering and making use of the Razed Casino platform. The following documents form the complete legal framework governing the player’s relationship with the operator:
This page was last reviewed and updated in April 2026. Razed Casino reserves the right to amend the information contained on this page at any time in response to changes in applicable law, regulatory requirements, or operational circumstances. Players are advised to review this page periodically to ensure they are aware of any updates.